• Required No. of Employee's: 1
• Salary: 0.00
• Duration of Employment: Full Time

• Preferred Sex: Male/Female
• Location of Vacancy: Zambia

Job Description:

• Under the supervision of the Head IT the following are among the Job Key Responsibilities:
  Infrastructure & Data Centre Management
  Oversee the planning, deployment, monitoring, and maintenance of Data Centre
  facilities, servers, storage systems, and related infrastructure.
  Ensure high availability, redundancy, capacity planning, backup and disaster
  recovery readiness.
  Implement and maintain infrastructure standards, documentation, configurations,
  and lifecycle management.
  Virtualization & Cloud Services
  Manage VMware environments including ESXi, vCenter, vSAN, HA/DRS configurations,
  and VM resource provisioning.
  Lead adoption and optimization of cloud platforms (e.g., Azure, AWS, VMware
  Cloud, private cloud).
  Develop hybrid cloud strategies and migration roadmaps where applicable.
  Enterprise Network Management
  Design, implement, and support enterprise switching, routing, firewalls, load
  balancing, VPNs, and SD-WAN technologies.
  Ensure network reliability, performance monitoring, capacity planning, and fault
  resolution.
  Maintain strong security posture and manage key network security tools.
  Endpoint & Security Management
  Implement and manage endpoint security tools such as EDR/XDR, antivirus,
  encryption, DLP, patching and hardening.
  Work closely with Information Security teams to enforce security standards and
  compliance requirements.
  Ensure device security baselines and vulnerability remediation.
  Vendor, Licensing & Contract Management
  Manage relationships, SLAs, service contracts and performance reviews with
  hardware, software, telecom and cloud vendors.
  Conduct vendor assessments and ensure cost-effective service delivery in line with
  IT strategy.
  End-User Support Leadership
  Oversee the IT service desk function to ensure responsive and high-quality support
  to staff.
  implement ITIL-based incident, problem, and change management processes.
  Mentor and coordinate support teams to improve service experience and productivity.
  Team Leadership & Communication
  Provide leadership, coaching and performance management to infrastructure and
  support teams.
  Communicate effectively with both technical and non-technical stakeholders.
  Prepare reports, presentations, and strategic proposals on infrastructure status,
  risks, and improvements.
  REQUIRED SKILLS AND ATTRIBUTES
  Strategic thinking and execution.
  Leadership and team development.
  Risk management and compliance expertise.
  Stakeholder engagement and collaboration.
  SUPPORTING YOU. DEVELOPING ZAMBIA
  Advanced technical proficiency in infrastructure, networking, and security.
  Strong analytical and problem-solving capabilities.
  Excellent communication and presentation skills.
  Adaptability to emerging technologies and business needs

Qualification/Work Experience:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or
  related field.
  Professional certifications preferred (e.g., VCP, CCNP/CCIE, Azure/AWS Architect, ITIL).
  Minimum 6–10 years of progressive hands-on experience in enterprise infrastructure
  management.
  Proven experience managing Data Centre environments and enterprise virtualization
  (VMware).
  Strong experience with cloud architectures and hybrid environments.
  Demonstrated expertise in enterprise networking and security technologies.
  Experience leading teams and managing vendors in a medium to large organization

Employer: INDO ZAMBIA BANK

Location: Zambia